Jim Koerner found his work challenging at first. He
was delighted for the paycheck that supported his new family. He went to
work with real motivation. With his above-average motivation Jim was an
above average performer. He was rewarded as an above-average performer.
Over time as his family grew, he felt the need for more still money. The
old job was becoming old hat. It was no longer the challenge it once
was. He needed a change
His next job was great at first. The newness gave
Jim a significant challenge and the bigger paycheck was very satisfying to
him. But as the years wore on, this job also seemed to lack meaning. He
told a friend, “My work doesn’t have as much meaning as it once did. I
feel like where my inner fulfillment should be, there is a hole. My
motivation is way down.”
The friend said, “I can’t give you an immediate
answer, but I can suggest someone that can. I have this great coach. The
company hired him to help me be more effective. But he does so much
more. When I shared with him a problem like you have, he shared with me
the one critical element to increasing my inner fulfillment. Today I see
more meaning in my work, and I’m more motivated than I ever was. My coach
has the ability to ask questions so he will help you discover the answer
to your problem within your own experience.” Jim took his friend up on the
suggestion and made an appointment with the coach.
The Right Questions To Ask
After Jim explained his situation, Coach said, “From my experience
when people are missing inner fulfillment, motivation and meaning in their
work it usually points to one simple critical thing. Mind if I ask you a
couple questions to see if this is true in your situation?” Jim agreed.
Coach asked Jim the following questions:
When you say you have a hole
where your inter fulfillment should be, what do you mean by inner
fulfillment?
Do you know where the
meaning and motivation in your actions and life come from?
Do you know how to optimize
or make the meaning and motivation in your life as great as possible?
Jim looked at Coach and said honestly, “I’m not sure
of the answers to any of those questions. If I want to optimize my inner
fulfillment, I need to know what it is and where it comes from. Can you
help me get started by figuring out what is inner fulfillment?”
What is Inner Fulfillment?
Coach said, “I had a group of company presidents who also wanted to
know the definition of inner fulfillment. We did research with 150 of
their fellow presidents and their significant others. We found that inner
fulfillment is:
Being active,
Doing meaningful things,
Both with a sense of progress.
“So Jim, which of those three do you think is the key
or the most challenging?”
Jim replied, “Anyone can be active. In my present
job, I’m very active even when I’m not motivated. And anyone can
experience a sense of progress if you work at something long enough. For
me, the challenge is doing meaningful things.”
Where Does The Meaning of an Action Come From?
Coach seemed delighted. “Jim, you hit the nail on the head. The next
part of your challenge is deciding where the meaning of your action, and
therefore your life, comes from. I will give you three situations. Then,
I want you to tell me where the meanings of your actions come from and how
to make the meaning of an action as great as possible.”
“Situation One: Suppose I go to the light
switch and turn off the lights in here. Would this be very memorable,
meaningful or emotional for you?”
Jim thought a minute. “I might wonder what you are
doing. We would still have some light from the window. It would not be
very emotional.”
“Good!” Coach said. “Situation Two: You
receive a call from the President. He asks you and your wife to come to
the White House on December 5. He says for all your work on his campaign,
he would like you or your wife to flip the switch that illuminates the
Christmas Tree on the White House lawn. You go, and your wife flips the
switch. Would that event be very memorable, meaningful or emotional for
you?”
Jim smiled at the thought. “We would probably never
forget it. Yes to memorable, meaningful and emotional.”
“Situation Three,” Coach said smiling with
Jim’s correct answers. “A nurse kills 21 old folks in a rest home. One
was your mother. You are invited to flip the executioner switch on the
electric chair. You are so angry, you accept. Would flipping that switch
be memorable, meaningful or emotional?”
Jim made a face and said, “It would certainly be all
three. I don’t know how I would feel.”
Coach continued, “We have three situations where the
action is identical, flipping a switch. However, the meaning and
emotional influence on the doer is tremendously different. So were does
the meaning of our action come from?”
Coach’s questions led Jim to the following insight,
“It is pretty easy to see the meaning and emotional influence of our
actions come from the reasons or purpose why they are done.”
Jim’s Insight Applied to Work
Coach pointed out to Jim that the bigger his purpose for working, the
more value in the purpose to give the individual action and your life
meaning. Consider the following.
Taking the above into consideration, the bigger is the
purpose for working and the more meaning in the work.