Steffen and Associates)
“People” Development – The Key to Results
is a consulting firm with 35 years experience.
Working with large and small companies, SSA has the expertise to ensure
success for your organization. SSA
offers educational programs and consulting support that will dramatically
improve your organization’s bottom-line results.
Through SSA programs,
people learn to focus on the most important mission-critical priorities and
relationships and align their efforts toward achieving goals, providing
more effective service quality, and becoming more satisfied in their
professional and personal lives.
years of organizational consultancy to client companies such as IBM, Dell
Computer, Bell Labs, ATT, American Express, Lucent Technologies,
Hewlett-Packard, Pitney Bowes, Xerox, GE, and many others.
Thousands of people have been through SSA programs and have made
lasting changes in their life and work as a result. Hundreds of
companies, large and small, have used SSA to successfully implement
organizational initiatives through aligning individuals to the overall goals
of the company and have directly
improved revenues as a result. Ameritech saved $40 million annually working with
SSA. Lucent Technologies saved a
$1,240,000 contract, GE saved $1 million dollars a month. Dell has used SSA to
retain key employees and won several awards in the customer service group.
Johnson & Johnson used SSA internally to become the indispensable business
partner of the rest of that company. IBM has trained all its salespeople in
SSA methodology, AFSMI, the Association for Service Management
International, was so impressed with SSA that they asked us to partner with
them to provide SSA programs to all their members; so has Cine`-Med, a
global leader in multimedia medical education.
We hope you’ll be next in finding great benefits from SSA!!!
R. James Steffen
is President and Founder of Steffen, Steffen & Associates,
(SSA), a consulting/training firm that has been helping companies create and
maintain very satisfied customers for over 30 years.
Because of its proven capabilities and track record, SSA has had the
opportunity over the years to work with many Fortune 500 companies across a
broad array of industries.
to founding SSA in 1974, Dr. Steffen was recognized internationally as an
expert in time management, leadership, productivity, and quality improvement.
He personally developed a wide range of products in these areas, which
he keeps “at the cutting edge.” As
a result, these programs continue to be in great demand.
Steffen holds four degrees, including a Masters in Math and a Doctorate in
Psychology. He is also the author
of several books, including the Amazon Time Management Best Seller -
Aligned Thinking, Make Every Moment Count - and a frequent speaker to groups around the country.
Time Management Tools
Management Training |
Better Work balance |
Programs For Stress Management |